If you’re seeing a “500 Internal Server Error” while browsing Coupang, don’t panic. This common error means the server encountered an unexpected issue and couldn't complete your request. In this post, we’ll break down the possible reasons behind Coupang’s 500 error and how both users and developers can resolve it.
1. What is a 500 Internal Server Error?
The HTTP 500 status code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request. In Coupang’s case, it usually occurs during high traffic, buggy interactions, or backend service outages.
2. Common User-Side Triggers
🛒 Trying to checkout or add items to cart during sales
📄 Clicking a product page with broken links
📱 App bugs after updates or long inactivity
🔗 Accessing expired or malformed URLs
3. Quick Fixes for Users
🔄 Refresh the page (F5 or pull down in app)
📱 Close and restart the Coupang app completely
🧹 Clear cache and app data (Settings → Apps → Coupang)
💡 Switch to a different device or use Coupang’s mobile website
🕓 Wait 5–10 minutes and try again
4. Developer-Side Causes
💥 Backend service failure or timeout
🧨 NullPointerException or unhandled exceptions
📉 Database overload or deadlocks
🔁 Infinite loops or bad recursive logic
🔐 Authentication/Token verification failures
5. When Does It Usually Happen on Coupang?
🕛 Midnight during time-limited sales
📣 After a big promotional push (ads, social media)
🚛 When checking availability of high-demand items
🔄 Repeated actions like rapidly adding/removing items
6. Summary and Recommendations
✅ For users: refresh, clear cache, try a different method
✅ Contact Coupang support if the error persists with exact time and product URL
The 500 Internal Server Error on Coupang is typically server-related, meaning there’s little users can do besides trying again after a while. Still, understanding the nature of the problem can save you time and prevent confusion. Bookmark this page for next time you see that error popup!
